No Hidden Charges

Authentic & Verified

Transparent Pricing

Authentic Vedic Services

User Agreement, Disclaimer, and Refund & Cancellation Policy

Effective Date: May 1, 2025 This document outlines the User Agreement, Disclaimer, and Refund & Cancellation Policy applicable to all users of the Panditon platform (www.panditon.com and the Panditon mobile app).

1. User Agreement

By accessing and using Panditon, you agree to abide by the following terms:

  • You are responsible for maintaining the confidentiality of your login credentials.
  • You shall use the platform solely for lawful and respectful purposes.
  • You will not attempt to disrupt the functionality or security of the platform.
  • You agree that all services are subject to availability and discretion of Panditon.
  • Any misuse of the platform can lead to suspension or permanent ban of your account.

2.Disclaimer

Panditon serves as a facilitator connecting users with verified pandits for various religious services. While we ensure due diligence, we make no guarantees or warranties about the spiritual outcomes or effects of any service.

  • We are not liable for personal, religious, spiritual, or material consequences resulting from rituals or advice received.
  • All religious interpretations and guidance are subjective and based on individual pandit expertise.
  • Users are advised to consult professionals for medical, legal, or financial issues unrelated to spiritual matters.

3. Refund & Cancellation Policy

We strive to ensure customer satisfaction. However, due to the nature of services, certain conditions apply:

  • Full refunds will only be provided if:
    • The assigned pandit does not attend the scheduled service.
    • Panditon cancels the service due to internal issues.
  • Partial or no refunds will be applicable if:
    • The user cancels the service within 24 hours of the scheduled time.
    • Service is interrupted due to inaccurate or incomplete user details.
  • refund requests must be raised within 48 hours of the issue.
  • Refunds are processed within 7–10 business days via the original mode of payment.

4. Contact Information

For any disputes, refund requests, or further clarification, please contact us at:

  • 📧 Email: support@panditon.com
  • 📞 Phone: +91 8233326360
  • 🌐 Website: www.panditon.com