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Privacy Policy

Effective Date: May 1, 2025

Welcome to Panditon!

At Panditon, accessible from www.panditon.com, we value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our website and mobile application.

1. Information We Collect

We collect the following types of information when you use our Platform:

  • Personal Information: Name, phone number, email address, address, and language preference.
  • Booking Information: Details of poojas or consultations you book.
  • Payment Information: Processed through secure payment gateways. We do not store your card or banking details.
  • Device and Usage Information: IP address, browser type, device identifiers, and interaction logs.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, manage, and improve our services.
  • To personalize user experience and show relevant recommendations.
  • To communicate with you about bookings, updates, or support.
  • To process transactions and send receipts.
  • To ensure the safety and quality of services delivered by pandits.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Verified service providers (pandits) to fulfill your booking
  • Third-party vendors involved in payment processing or technical infrastructure.
  • Authorities when legally required for compliance or protection.

4. Data Security

We use industry-standard security practices and tools to protect your personal data. However, no online system is 100% secure. We advise users to keep their credentials safe.

5. Your Rights

You have the right to:

  • Access and review your personal data.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing communications at any time.

6. Cookies and Tracking

We may use cookies and similar tracking tools to improve user experience, understand usage patterns, and offer tailored content.

7. Children's Privacy

Panditon does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, it will be deleted immediately.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

9. Contact Us

For any questions or support, please contact:

  • 📧 Email: support@panditon.com
  • 📞 Phone: +91 8233326360
  • 🌐 Website: www.panditon.com